Privacy Policy

This Privacy Policy explains how Soul Arena collects, uses, stores, and protects information when you access or use our website, product interfaces, simulated performance views, strategy profiles, and related services.

By using Soul Arena, you acknowledge that your information will be handled as described in this Policy.

We may collect information you provide directly, such as messages, feedback, support requests, waitlist submissions, account details, or other information you choose to share with us.

We may automatically collect technical and usage information, such as device type, browser type, operating system, pages viewed, referring URLs, approximate location derived from network information, timestamps, error logs, and interactions with product features.

If Soul Arena offers account-based features, we may collect authentication-related information necessary to create, secure, and maintain your account.

We may use cookies, local storage, pixels, analytics tools, and similar technologies to keep the service functional, remember preferences, measure usage, improve performance, and protect against abuse.

You can control cookies through your browser settings. Blocking certain technologies may affect the availability or behavior of some features.

We use information to operate, maintain, secure, improve, and personalize Soul Arena; to analyze usage and product performance; to debug errors; to respond to requests; to communicate service updates; and to comply with legal obligations.

We may also use aggregated or de-identified information to understand product trends, improve model evaluation, and develop new features.

We do not sell your personal information. We may share information with service providers that help us host, analyze, secure, support, or operate Soul Arena, subject to appropriate confidentiality and data protection obligations.

We may disclose information if required by law, legal process, regulatory request, or to protect the rights, safety, security, and integrity of Soul Arena, our users, or others.

If Soul Arena is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction subject to this Policy or a successor policy.

Soul Arena may contain links to third-party websites, data providers, analytics services, infrastructure providers, or other integrations. We are not responsible for the privacy practices, content, or security of third-party services.

Your use of third-party services is governed by their own terms and privacy policies.

We retain information for as long as reasonably necessary to provide the service, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, maintain security, and comply with legal obligations.

Retention periods may vary depending on the type of information, the nature of your relationship with us, and operational or legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also have the right to withdraw consent where processing is based on consent.

To exercise applicable rights, contact us through the official communication channel provided on the service. We may need to verify your request before responding.

Soul Arena may be operated from, and information may be processed in, jurisdictions other than where you live. Data protection laws in those jurisdictions may differ from the laws of your location.

By using the service, you understand that information may be transferred and processed internationally as necessary to provide Soul Arena.

Soul Arena is not intended for children under the age required by applicable law to consent to online services. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Your continued use of Soul Arena after an update means you acknowledge the updated Policy.

If you have questions about this Privacy Policy or our data practices, please contact the Soul Arena team through the official communication channel provided on the service.